Security
Enterprise-grade security
Built for European enterprises that need compliance without compromise. Every layer secured, every action audited.
EU-Hosted
All infrastructure within the European Union
Data never leaves the EUGDPR-Ready
Privacy by design, DPAs available
Full data subject request supportAI Act Aligned
Governance controls for regulatory compliance
Risk classification supportSOC 2 Roadmap
Working toward SOC 2 Type II certification
Expected Q3 2026Infrastructure overview
All components run within EU data centers. Traffic is encrypted in transit and at rest. No data leaves the EU unless explicitly configured.
EU hosting
All infrastructure and data reside within the European Union. No data leaves the EU unless you explicitly configure cross-border routing to non-EU model providers.
Data Centers
Primary and failover data centers located within the EU.
Network
All traffic routed through EU network backbone. No US transit.
Backups
Encrypted backups stored in separate EU availability zones.
GDPR alignment
Data processing agreements, privacy by design, and tools for data subject requests. Retention policies and deletion workflows built in.
Data Processing Agreements
Standard DPAs available for all plans. Custom DPAs for Enterprise.
Configurable Retention
Set retention periods per project. Automatic deletion after expiry.
Data Subject Requests
Export and deletion APIs for GDPR compliance. Bulk operations supported.
Privacy by Design
PII detection and redaction. Conversation anonymization options.
AI Act readiness
Documentation, audit trails, and governance controls to support EU AI Act compliance. High-risk use cases can be configured with additional safeguards.
Traceability
Full audit trail of every agent run, model call, and policy decision. Immutable and exportable.
Human Oversight
Configurable approval gates for sensitive actions. Async and sync flows supported.
Risk Classification
Tag agents by risk level. Apply proportionate governance controls automatically.
Shared responsibility model
We secure the platform. You control your data, prompts, and policies. Clear boundaries for onboarding and operations.
Infinized Manages
- Infrastructure security & availability
- Encryption at rest and in transit
- Platform access control & authentication
- Patch management & vulnerability scanning
- Backup and disaster recovery
You Manage
- Agent prompts and configurations
- Policy definitions and approval flows
- API keys (BYOK) and access tokens
- User roles and team permissions
- Data classification and retention rules
Data isolation
Tenant isolation at the database and runtime level. No cross-tenant data access. Encryption at rest and in transit.
Organization Scoping
All data is scoped to organizations. Cross-org queries are architecturally impossible.
Project Isolation
Within an org, projects provide additional data boundaries for agents and conversations.
Runtime Isolation
Enterprise plans get dedicated VM-based runtimes with no shared compute.
TLS 1.3
All connections use TLS 1.3. No plaintext traffic at any layer.
Encrypted Storage
AES-256 encryption at rest for all data, including backups.
Key Management
API keys encrypted with per-tenant keys. BYOK keys never stored in plaintext.